A Trip Down Memory Lane

5/5/2021 (Permalink)

SERVPRO Irwindale/Baldwin Park Here to Serve.

In 2019, SERVPRO Irwindale / Baldwin Park had a business owner in Pasadena contact us after he discovered a leak from the water supply line to the coffee maker located in the server area. This leak affected the server area, the hallway, and three dining rooms. Drew Weaver, the Production Manager at SERVPRO of Glendora/ San Dimas, met the General Manager at the job site. Drew scoped the project and updated the General Manager on what to expect in the mitigation process. Soon after, our technicians arrived at the job site and began manipulating contents from the affected areas and extracting water. Water was extracted from the server area and hallway. Fortunately, these areas were hard surfaced which made it easier for cleanup. The remaining affected areas were commercial grade, glued down carpet. These areas were extracted multiple times to remove as much water as possible. Once extraction was complete, the technicians sanitized the affected area and wiped all contents. SERVPRO technicians utilized twenty fans and three dehumidifiers to effectively dry out the area. 

When it comes to our customer service, we do everything in our power to make sure you get the best service possible. Because of our quick response and restoration/ clean up time, we were able to attack the situation and restore the damaged area within hours. The general manager was satisfied with SERVPRO's restoration/ cleanup service. Alexander Steakhouse in Pasadena minimized their loss of business use by acting fast and calling SERVPRO of Irwindale / Baldwin Park to expedite their drying needs. The general manager stated that he was elated with the professionalism and promptness of our team. He would definitely use our services again in the future. 

Call SERVPRO Joe

Joe McCann and his team at SERVPRO Irwindale / Baldwin have copious amounts of stories just like these! With over 16 years of experience, Joe and his team are the ones to call!